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| How To Order Online: visagestudio.com By phone: 415.503.1011 By mail: Visage Studio 2325 3rd Street (@20th) Suite #411 San Francisco, CA 94107-3170 (money orders only/no personal checks or cash) Please Note: Because your order is processed as soon as possible, we are unable to cancel or make changes to your order once it has been received. If you have any questions or concerns about your order, please contact Customer Service at 415.503.1011. Special Orders: Can't find what you are looking for? Give us a call (415.503.1011) or use our contact us form if you can't find a specific item from one of our product lines in our online store. We'll be happy to accomodate your special request. Shipping And Handling Standard shipping takes 5 to 7 business days after your order is received. Order processing takes place Monday through Friday. Orders placed on a weekend will be processed the following Monday. We offer free economy shipping for orders over $99.
International Orders International orders are subject to additional shipping and handling charges (minimum $25.00). Additional taxes and customs charges are the responsibility of the customer. Customs and import duties are the responsibility of the customer. We recommend you contact your local customs office for details. Packages returned due to unpaid duties and customs will be charged an additional shipping fee. Please note: Any orders placed within the state of California are subject to sales tax. Return Policy Due to the nature of the products being sold, we cannot accept returns on opened or used products. We will be more than happy to replace any products that arrive broken or damaged. Please contact us immediately and we will send out a replacement once the damaged products are returned. Product Availability Occasionally products will be backordered, temporarily out of stock or discontinued. If this is the case with any product/products you have ordered, we will contact you promptly and let you know the status of your order. Special Services An assortment of free samples will be included with orders of $100.00 or more. This gives you the opportunity to try many of our other wonderful products at no cost. Ask Us Questions Have a specific beauty question? Our licensed aesthetician and beauty experts are on hand to help you with any beauty related inquiries. See the CONTACT US section of the website or feel free to call 415.503.1011. Privacy Policy Your personal information will remain safe with us. Your email address will only be used for us to communicate with you for orders or for our newsletter. You can always opt out of any communications by clicking the link at the bottom of our newsletter. We do not send out any unsolicited emails. We do not retain or store your credit card number; it is used for the transaction and sent directly to the credit card company using SSL (secure sockets layer) 128-bit encryption. This is the high level of security used for all online financial transactions. Legal This site is covered by US and International copyright laws. The copyright owner for this site is Visage Studio. Trademarks used on this site are the property of the trademark owners. |
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